Help
Stuck?
Ask us.
MO-MO-RA is small enough that a real person reads every message.
Common questions
The things people ask.
- Does the person receiving it need an account?
- No. No account, no app, no password. They open one private link in their browser.
- How many photos can I add?
- Up to five with MO-MO-RA, or up to twelve with MO-MO-RA FOREVER. The first five make their experience — with fewer than five, your photos are reused in order — and with FOREVER, photos six to twelve wait in a gallery after it ends. Nothing from anyone else is ever added.
- My photos are old, or a strange shape. Is that a problem?
- Not at all. Smaller photo cards may be cropped a little for the design, and the one full-screen moment uses your most upright photo so people at the edges aren’t lost.
- I’m not good with words.
- Almost nobody is, when it matters. Write it the way you would say it out loud. Your message is shown exactly as you wrote it.
- Can I change it after I’ve published it?
- Yes. Open your private manage link and choose “Edit words or photos” — change the message, title and photo lines, or replace, reorder, add and remove photos. You check exactly what they’ll see before saving. Edits are free, and their link and song stay the same.
- What happens if I don’t finish?
- While you’re making it, your draft stays in this browser tab, and it’s gone if you close the tab. Your photos stay in your browser until you publish. Your words are sent once, at the preview step, to shape your story — they aren’t kept.
- How do I take it down or delete it?
- After publishing you get a private manage link, shown once. With it you can take the experience down, or delete it for good — photos included. Lost it? Email support@mo-mo-ra.com with your payment receipt.
- What does it cost?
- Creating and previewing is free. Publishing is a single payment: NZ$9.99 for MO-MO-RA, or NZ$19.99 for MO-MO-RA FOREVER. No subscription.
- How long does it stay online?
- A MO-MO-RA stays online for one year from when it’s published. After that, the private link shows that the gift has ended — nothing is deleted. MO-MO-RA FOREVER has no expiry.
- What is the keepsake?
- With MO-MO-RA FOREVER you can download a keepsake PDF from your private manage link: their name, your message and your photos with the words you gave them, nothing added.
- Is there a personalised song?
- Yes — it comes with MO-MO-RA FOREVER (NZ$19.99). We sing your message to them in your own words — or lyrics you write yourself — to the music you choose. We make two versions so you can pick the one they’ll hear, and you can ask for one more. MO-MO-RA (NZ$9.99) doesn’t include a song.
Still not answered? Read the privacy page or write to support@mo-mo-ra.com.
Ready when you are
Have a moment in mind?
Make it theirs.
Create and preview free. Publish the finished private experience from NZ$9.99.
- One private link
- No app for the recipient
- No subscription
